VanChat AI Chatbot & Live Chat

VanChat AI Chatbot & Live Chat is a Shopify App Store app for sales chat, live support, and customer service automation. It is described as an AI chatbot for sales that provides instant AI chat and live support, and it can also help users add items to the cart.

The app’s listed capabilities include order tracking, proactive sales, and post-sale issue resolution. It also advertises a branded shopping assistant, AI chatbot training for proactive sales, real-time SKU inventory and product data for replies, human drop-in handover for conversations, and no-code setup. Other listed features include real-time messaging, AI chatbots, live chat, social media, file upload, multi-language support, real-time translation, behavior tracking, encryption, customer insights, automated responses, cart recovery, discounts, FAQs, greetings, product recommendations, quick replies, shipping alerts, order updates, cross-sell, upsell, customization, tagging, welcome messages, chat buttons, and agent avatars. Analytics features named on the page include click-through rates, conversion rates, and optimization suggestions.

It is shown as working with Shopify Admin, ChatGPT, Facebook, Gorgias, Instagram, and WhatsApp. The language list includes English, Spanish, French, Portuguese (Brazil), Italian, Dutch, German, Japanese, Korean, and Chinese (Simplified), while the marketing text also says the chatbot provides global chat support in 40+ languages inside a familiar chat box. The pricing section lists a free plan that is free to install with all features included, plus a note that the app is free with all features open for development stores. Paid plans are Starter at $19 per month or $190/year for up to 100 monthly visitors, Advanced at $49 per month or $490/year for up to 1,000 monthly visitors, and Pro at $99 per month or $990/year for up to 10,000 monthly visitors. All plans show unlimited products and unlimited chat replies, and the paid tiers include proactive AI sales, AI sales assistant, 24/7 live support, smart recommendations, automated customer service, custom branding, unlimited human replies, and a 7-day free trial. Charges are billed in USD every 30 days.