ChatWILL:AI Chatbot & Live Chat is a Shopify app for store support and customer messaging. Its listing describes it as a smart live chat app with an AI chat bot, inbox chat, and FAQs, aimed at handling customer questions and responses for Shopify merchants.
The app’s stated features include real-time messaging, AI chatbots, live chat, email chat, multi-language support, real-time translation, push notifications, behavior tracking, customer insights, and several customization options. It also includes tagging, chat assignment, and chat flows. The FAQ tools add editing support for HTML, Markdown, and a rich text editor, along with AI generation, custom URLs, images, SEO, translation, display options, accordions, custom templates, a FAQ page, and a search bar. The listing also mentions auto order tracking with real-time shipping updates, instant answers for products and orders, smart product suggestions, and mobile-ready chat widgets that match a store’s branding.
Delivery is through the Shopify App Store, and the app works with Shopify Checkout, Shopify Admin, Parcel Panel, and ParcelWILL. The supported languages listed include English, Chinese in simplified and traditional forms, Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese for Brazil and Portugal, Spanish, Swedish, Thai, and Turkish. The page also notes that it is built for Shopify and meets the platform’s highest standards for performance, design, and integration.
Pricing is listed as Free, and the developer is CWILL. The listing also states that the app has a 4.8 rating from 82 reviews.
ChatWILL:AI Chatbot &Live Chat sits in PulseGate's Customer support & success category. It helps ecommerce stores automate customer support, answer FAQs, and boost sales with AI-powered chat and live chat tools. ChatWILL:AI Chatbot &Live Chat is a B2B2C product aimed at shopify store owners. There is a free tier, and paid plans start at $9. It runs on the web and embeddable surfaces.
Behind ChatWILL:AI Chatbot &Live Chat is Channelwill. Among its 8 catalogued features are live chat, AI chatbot, and order tracking.
What PulseGate has recorded for this listing
Closest matches by what these projects do