WP Advanced Ticket System adds a support ticket system to WordPress websites, allowing users to submit issues and helpdesk staff to manage them. Tickets can include status, priority, product, and type fields for structured support and issue tracking.
WP Advanced Ticket System is a Customer support & success project. It focuses on managing customer support requests and website issues without a dedicated ticketing workflow. It is built as a B2B product for wordPress site owners and helpdesk staff. It runs on the web, and it can be self-hosted.
Behind WP Advanced Ticket System is firebird75, and it first shipped in 2009. Among its 6 catalogued features are ticket submission, ticket status, and priority tracking. The interface is available in English and Chinese. It is being sunset.
Summary written by a language model from the project’s public pages.
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