Who should use Smart Support?

Smart Support is a B2B product built for wordPress site owners and support teams.

Is Smart Support free?

Yes — there is a free tier, with paid plans for advanced use.

What platforms does Smart Support run on?

Smart Support runs on the web. It can also be self-hosted.

Is Smart Support still active?

Unverified. Smart Support has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Smart Support?

Similar projects tracked by PulseGate include Smart Support, SimpleSupport Help Desk, and Zupportly.

Who develops Smart Support?

Smart Support is developed by Smart Support.

How long has Smart Support been around?

Smart Support first shipped in 2025.

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Smart Support

Name: Smart Support
Author: Smart Support

wordpress.orgHelp desks & ticketing

Smart Support is a WordPress plugin that transforms a site into a self-hosted helpdesk and ticketing system. It offers advanced ticket management, user roles, frontend features, and AI-supported tools for customer support teams.

FreemiumWebSelf-hosted

Visit wordpress.org

Overview

6 features

Smart Support sits in PulseGate's Help desks & ticketing category. It focuses on managing customer support requests and tickets efficiently within a WordPress site. It is built as a B2B product for wordPress site owners and support teams. There is a free tier. It ships for the web, and it can be self-hosted.

It is developed by Smart Support, and it first shipped in 2025. Among its 6 catalogued features are ticket management, user roles, and frontend portal. The interface is available in English and Lithuanian. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Ticket management
User roles
Frontend portal
AI support features
Admin dashboard
Self-hosted

Built with & integrations

Connectors

API

Runs on

BrowserSelf-hosted

Trust & compliance

Verified signals

HTTPSPrivacy PolicyFree tierMulti-language

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed17 Jun · 19:27 UTC
Listing verified against its public source
Source: PulseGate · Open

Frequently asked questions about Smart Support

What does Smart Support do?: Smart Support focuses on managing customer support requests and tickets efficiently within a WordPress site. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Smart Support?: Smart Support is a B2B product built for wordPress site owners and support teams.
Is Smart Support free?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does Smart Support run on?: Smart Support runs on the web. It can also be self-hosted.
Is Smart Support still active?: Unverified. Smart Support has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Smart Support?: Similar projects tracked by PulseGate include Smart Support, SimpleSupport Help Desk, and Zupportly.Smart Support SimpleSupport Help Desk Zupportly
Who develops Smart Support?: Smart Support is developed by Smart Support.
How long has Smart Support been around?: Smart Support first shipped in 2025.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: Web · API
Languages: English, Lithuanian
Built for: WordPress site owners and support teams
Model: B2B
Solves: Managing customer support requests and tickets efficiently within a WordPress site.

Registered as

WordPress.org: smart-support

Index record

Indexed: 17 Jun 2026
Lifecycle: Alive
Last seen: 17 Jun 2026

Identity audit (12)

Slug: smart-support-8211-self-hosted-customer-support-helpdesk-wordpress-org
Lifecycle last checked: 8 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 17 Jun 2026
Timeline basis: Indexed-at chronology. This listing's first-seen date was written by the catalog backfill, not observed here, so it is not treated as a sighting.
Name from: Written by a language model from the project's public pages.
Category from: Recorded source: taxonomy-pass-b.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Canonical URL: https://wordpress.org/plugins/smart-support

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