Simple Support Tickets is a WordPress plugin that enables users to submit support tickets from the front end while allowing admins to manage and respond from the backend. It features email notifications, live chat, ticket categorization, and user access controls, making it suitable for WordPress site owners seeking to streamline customer support.
Simple Support Tickets sits in PulseGate's Customer support & success category. It focuses on managing and responding to user support requests directly from a WordPress website. Simple Support Tickets is a B2B product aimed at wordPress site owners. It is available for free. Simple Support Tickets is available on the web.
susheelhbti builds and maintains Simple Support Tickets, and it first shipped in 2021. Key capabilities include ticket submission, admin dashboard, and email notifications. The interface is available in English and Malay.
Summary written by a language model from the project’s public pages.
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