WP Ticket adds a customer support helpdesk to WordPress websites. It provides frontend ticket submission, agent assignment, priority and status tracking, and email notifications for businesses, agencies, store owners, and internal IT teams.
In the Help desks & ticketing space, WP Ticket takes a focused approach. It focuses on managing customer support requests without relying on an external helpdesk system. WP Ticket is a B2B product aimed at freelancers, agencies, small businesses, and internal IT teams. WP Ticket is free to use. It ships for the web, and it can be self-hosted.
Behind WP Ticket is emarket-design, and it first shipped in 2014. Key capabilities include ticket submission forms, agent assignment, and priority settings. The interface is available in Divehi and English.
Summary written by a language model from the project’s public pages.
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