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JS Help Desk

wordpress.orgHelp desks & ticketing

PulseGate's liveness check found it on 3 Oct 2026; it is registered on WordPress.org and has been in the index since 16 Aug 2026. How this is checked

JS Help Desk is a WordPress plugin for managing customer support tickets from a website. It provides front-end ticket submission, guest tickets, departments, unlimited tickets and agents, and an AI Copilot for support agents.

Inferred · not functionally tested

FreemiumWebCloud-managed
JS Help Desk preview
Visit wordpress.org

Overview

6 features

Purpose: Managing customer support requests and agent workflows directly within a WordPress website.

Inferred · not functionally tested

Audience: WordPress site owners and customer support teams

Inferred · not functionally tested

Functions: collaboration, agents

Inferred · not functionally tested

Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB · deployment: browser, cloud_managed

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: wordpress.org · wordpress.org. These links do not verify the individual claims.

In the Help desks & ticketing space, JS Help Desk takes a focused approach. Inferred · not functionally tested: It focuses on managing customer support requests and agent workflows directly within a WordPress website. Inferred · not functionally tested: JS Help Desk is a B2B product aimed at wordPress site owners and customer support teams. Basis unknown · not verified: There is a free tier. Basis unknown · not verified: It ships for the web.

JoomSky builds and maintains JS Help Desk, and it first shipped in 2014. Inferred · not functionally tested: Among its 6 catalogued features are ticket management, guest tickets, and AI Copilot. The interface is available in English and Persian.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Ticket management
  • Guest tickets
  • AI Copilot
  • Unlimited agents
  • Unlimited tickets
  • Department management

Topics: Inferred · not functionally tested

Tags
wordpress-pluginhelpdesk-ticketingcustomer-supportai-copilot
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

Runs on
BrowserCloud-managed

Trust & compliance

Public signals
HTTPSPrivacy PolicyFree tierMulti-language
Legal
Privacy Policy

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed16 Aug · 23:45 UTC
    JS Help Desk – AI-Powered Support & Ticketing System seen via WordPress Plugins
    Source: WordPress Plugins · Open

Frequently asked questions about JS Help Desk

What does JS Help Desk do?
Inferred · not functionally tested: JS Help Desk focuses on managing customer support requests and agent workflows directly within a WordPress website. It is catalogued under Help desks & ticketing on PulseGate.
Who is JS Help Desk for?
Inferred · not functionally tested: JS Help Desk is a B2B product built for wordPress site owners and customer support teams.
Is JS Help Desk free?
Basis unknown · not verified: Yes — there is a free tier, with paid plans for advanced use.
What platforms does JS Help Desk run on?
Basis unknown · not verified: JS Help Desk runs on the web.
Is JS Help Desk still active?
PulseGate's liveness check found it on 3 Oct 2026.
What are alternatives to JS Help Desk?
Similar projects tracked by PulseGate include Help Desk WP, Support Helpdesk Ticket System Lite, and HelpDesk.com.Help Desk WPSupport Helpdesk Ticket System LiteHelpDesk.com
Who makes JS Help Desk?
JS Help Desk is developed by JoomSky.
How long has JS Help Desk been around?
JS Help Desk first shipped in 2014.

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