Who is JS Help Desk for?

JS Help Desk is a B2B product built for wordPress site owners and customer support teams.

Is JS Help Desk free?

Yes — there is a free tier, with paid plans for advanced use.

Is JS Help Desk still active?

Unverified. JS Help Desk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to JS Help Desk?

Similar projects tracked by PulseGate include Support Helpdesk Ticket System Lite, HelpDesk.com, and SimpleSupport Help Desk.

Who makes JS Help Desk?

JS Help Desk is developed by JoomSky.

How long has JS Help Desk been around?

JS Help Desk first shipped in 2014.

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JS Help Desk

Name: JS Help Desk
Author: JoomSky

wordpress.orgCustomer support & success

JS Help Desk is a WordPress plugin for managing customer support tickets from a website. It provides front-end ticket submission, guest tickets, departments, unlimited tickets and agents, and an AI Copilot for support agents.

FreemiumWebCloud-managed

Visit wordpress.org

Overview

8 features

In the Customer support & success space, JS Help Desk takes a focused approach. It focuses on managing customer support requests and agent workflows directly within a WordPress website. JS Help Desk is a B2B product aimed at wordPress site owners and customer support teams. There is a free tier. It ships for the web.

JoomSky builds and maintains JS Help Desk, and it first shipped in 2014. Among its 8 catalogued features are ticket management, guest tickets, and AI Copilot. The interface is available in English and Persian.

Summary written by a language model from the project’s public pages.

Ticket management
Guest tickets
AI Copilot
Unlimited agents
Unlimited tickets
Department management
Front-end submission
Ticket editor

Built with & integrations

Runs on

BrowserCloud-managed

Trust & compliance

Verified signals

HTTPSPrivacy PolicyFree tierMulti-language

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed16 Aug · 23:45 UTC
JS Help Desk – AI-Powered Support & Ticketing System verified against its public source
Source: PulseGate · Open

Frequently asked questions about JS Help Desk

What does JS Help Desk do?: JS Help Desk focuses on managing customer support requests and agent workflows directly within a WordPress website. It is catalogued under Customer support & success on PulseGate.
Who is JS Help Desk for?: JS Help Desk is a B2B product built for wordPress site owners and customer support teams.
Is JS Help Desk free?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does JS Help Desk run on?: JS Help Desk runs on the web.
Is JS Help Desk still active?: Unverified. JS Help Desk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to JS Help Desk?: Similar projects tracked by PulseGate include Support Helpdesk Ticket System Lite, HelpDesk.com, and SimpleSupport Help Desk.Support Helpdesk Ticket System Lite HelpDesk.com SimpleSupport Help Desk
Who makes JS Help Desk?: JS Help Desk is developed by JoomSky.
How long has JS Help Desk been around?: JS Help Desk first shipped in 2014.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: Web
Languages: English, Persian
First seen: 16 Aug 2026
Built for: WordPress site owners and customer support teams
Model: B2B
Solves: Managing customer support requests and agent workflows directly within a WordPress website.

Registered as

WordPress.org: js-support-ticket

Developer

JoomSky

Index record

Identity confidence: High · 99.2
Indexed: 16 Aug 2026
Lifecycle: Alive
First seen: Aug 2026
Last seen: 16 Aug 2026

Identity audit (13)

Slug: js-help-desk-ai-powered-support-amp-ticketing-system-wordpress-org
Lifecycle state recorded: 16 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 16 Aug 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Written by a language model from the project's public pages.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 16 Aug 2026
Canonical URL: https://wordpress.org/plugins/js-support-ticket

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