Who should use Support Helpdesk Ticket System Lite?

Support Helpdesk Ticket System Lite is a B2B product built for support agencies and multi-brand site owners.

What platforms does Support Helpdesk Ticket System Lite run on?

Support Helpdesk Ticket System Lite runs on the web. It can also be self-hosted.

Is Support Helpdesk Ticket System Lite still active?

Unverified. Support Helpdesk Ticket System Lite has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Support Helpdesk Ticket System Lite?

Similar projects tracked by PulseGate include Helpdesk Support Ticket System for WooCommerce, SimpleSupport Help Desk, and Smart Support.

Who makes Support Helpdesk Ticket System Lite?

Support Helpdesk Ticket System Lite is developed by M. Ali Saleem.

How long has Support Helpdesk Ticket System Lite been around?

Support Helpdesk Ticket System Lite first shipped in 2020.

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Support Helpdesk Ticket System Lite

Name: Support Helpdesk Ticket System Lite
Author: M. Ali Saleem

wordpress.orgBusiness & Operations

Support Helpdesk Ticket System Lite transforms a WordPress site into a full helpdesk platform where multiple companies can host their own support systems on subdomains. It includes features for agents, customers, ticket management, FAQs, and customizable themes. The lite version offers core functionality while a premium version adds more capabilities.

FreeWebSelf-hosted

Support Helpdesk Ticket System Lite preview

Visit wordpress.org

1alternative

4features

2020since

Overview

4 features

Support Helpdesk Ticket System Lite is a Business & Operations project. It focuses on providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress. Support Helpdesk Ticket System Lite is a B2B product aimed at support agencies and multi-brand site owners. Support Helpdesk Ticket System Lite is free to use. It ships for the web, and it can be self-hosted.

Behind Support Helpdesk Ticket System Lite is M. Ali Saleem, and it first shipped in 2020. Key capabilities include Multi-Company Support, Agent Management, and Ticket Assignment. The interface is available in Catalan and English.

Summary written by a language model from the project’s public pages.

Multi-Company Support
Agent Management
Ticket Assignment
FAQ Management

Built with & integrations

Runs on

BrowserSelf-hosted

Trust & compliance

Verified signals

HTTPSPrivacy PolicyFree tierMulti-language

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed6 Aug · 12:54 UTC
Support Helpdesk Ticket System Lite verified against its public source
Source: PulseGate · Open

Frequently asked questions about Support Helpdesk Ticket System Lite

What does Support Helpdesk Ticket System Lite do?: Support Helpdesk Ticket System Lite focuses on providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress. It is catalogued under Business & Operations on PulseGate.
Who should use Support Helpdesk Ticket System Lite?: Support Helpdesk Ticket System Lite is a B2B product built for support agencies and multi-brand site owners.
Is Support Helpdesk Ticket System Lite free?: Yes — Support Helpdesk Ticket System Lite is free to use.
What platforms does Support Helpdesk Ticket System Lite run on?: Support Helpdesk Ticket System Lite runs on the web. It can also be self-hosted.
Is Support Helpdesk Ticket System Lite still active?: Unverified. Support Helpdesk Ticket System Lite has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Support Helpdesk Ticket System Lite?: Similar projects tracked by PulseGate include Helpdesk Support Ticket System for WooCommerce, SimpleSupport Help Desk, and Smart Support.Helpdesk Support Ticket System for WooCommerce SimpleSupport Help Desk Smart Support
Who makes Support Helpdesk Ticket System Lite?: Support Helpdesk Ticket System Lite is developed by M. Ali Saleem.
How long has Support Helpdesk Ticket System Lite been around?: Support Helpdesk Ticket System Lite first shipped in 2020.

At a glance

Pricing: Free
Platforms: Web
Languages: Catalan, English
First seen: 6 Aug 2026
Built for: Support agencies and multi-brand site owners
Model: B2B
Solves: Providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress.

Registered as

WordPress.org: ticket-help-desk-system-lite

Developer

M. Ali Saleem

Index record

Identity confidence: High · 89
Indexed: 6 Aug 2026
Lifecycle: Alive
First seen: Aug 2026
Last seen: 6 Aug 2026

Identity audit (13)

Slug: support-helpdesk-ticket-system-lite-wordpress-org
Lifecycle last checked: 9 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 6 Aug 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Written by a language model from the project's public pages.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 6 Aug 2026
Canonical URL: https://wordpress.org/plugins/ticket-help-desk-system-lite

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