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Support Helpdesk Ticket System Lite

wordpress.orgHelp desks & ticketing

PulseGate's liveness check found it on 14 Sep 2026; it is registered on WordPress.org and has been in the index since 6 Aug 2026. How this is checked

Support Helpdesk Ticket System Lite transforms a WordPress site into a full helpdesk platform where multiple companies can host their own support systems on subdomains. It includes features for agents, customers, ticket management, FAQs, and customizable themes. The lite version offers core functionality while a premium version adds more capabilities.

Inferred · not functionally tested

FreeWebSelf-hosted
Support Helpdesk Ticket System Lite preview
Visit wordpress.org
1alternative
4features
2020since

Overview

4 features

Purpose: Providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress.

Inferred · not functionally tested

Audience: Support agencies and multi-brand site owners

Inferred · not functionally tested

Functions: collaboration

Inferred · not functionally tested

Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: indicated (inferred, not tested)

Recorded constraints: pricing: free · license: Proprietary · platforms: WEB · deployment: browser, self_hosted

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: wordpress.org · wordpress.org. These links do not verify the individual claims.

Support Helpdesk Ticket System Lite is a Help desks & ticketing project. Inferred · not functionally tested: It focuses on providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress. Inferred · not functionally tested: Support Helpdesk Ticket System Lite is a B2B product aimed at support agencies and multi-brand site owners. Basis unknown · not verified: Support Helpdesk Ticket System Lite is free to use. Basis unknown · not verified: It ships for the web, and it can be self-hosted.

Behind Support Helpdesk Ticket System Lite is M. Ali Saleem, and it first shipped in 2020. Inferred · not functionally tested: Key capabilities include Multi-Company Support, Agent Management, and Ticket Assignment. The interface is available in Catalan and English.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Multi-Company Support
  • Agent Management
  • Ticket Assignment
  • FAQ Management

Topics: Inferred · not functionally tested

Tags
helpdesksupport-ticketswordpress-pluginmulti-tenant

JSON profile · Text profile · Access guide

Built with & integrations

Runs on
BrowserSelf-hosted

Trust & compliance

Public signals
HTTPSPrivacy PolicyFree tierMulti-language
Legal
Privacy Policy

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed6 Aug · 12:54 UTC
    Support Helpdesk Ticket System Lite seen via WordPress Plugins
    Source: WordPress Plugins · Open

Frequently asked questions about Support Helpdesk Ticket System Lite

What does Support Helpdesk Ticket System Lite do?
Inferred · not functionally tested: Support Helpdesk Ticket System Lite focuses on providing a self-hosted, multi-tenant helpdesk and support ticket system directly within WordPress. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Support Helpdesk Ticket System Lite?
Inferred · not functionally tested: Support Helpdesk Ticket System Lite is a B2B product built for support agencies and multi-brand site owners.
Is Support Helpdesk Ticket System Lite free?
Basis unknown · not verified: Yes — Support Helpdesk Ticket System Lite is free to use.
What platforms does Support Helpdesk Ticket System Lite run on?
Basis unknown · not verified: Support Helpdesk Ticket System Lite runs on the web. It can also be self-hosted.
Is Support Helpdesk Ticket System Lite still active?
PulseGate's liveness check found it on 14 Sep 2026.
What are alternatives to Support Helpdesk Ticket System Lite?
Similar projects tracked by PulseGate include Helpdesk Support Ticket System for WooCommerce, SimpleSupport Help Desk, and WP Ticket.Helpdesk Support Ticket System for WooCommerceSimpleSupport Help DeskWP Ticket
Who makes Support Helpdesk Ticket System Lite?
Support Helpdesk Ticket System Lite is developed by M. Ali Saleem.
How long has Support Helpdesk Ticket System Lite been around?
Support Helpdesk Ticket System Lite first shipped in 2020.

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