Smart Support
PulseGate's liveness check found it on 13 Sep 2026; it has been in the index since 29 Jun 2026. How this is checked
Smart Support is a WordPress plugin that provides a comprehensive help desk and ticketing system for customer support. It features automation, SLA tracking, multi-agent collaboration, analytics, and optional AI-powered assistance, making it ideal for businesses running WordPress sites.
Inferred · not functionally tested
Overview
6 featuresPurpose: Streamlining customer support ticket management for WordPress site owners.
Inferred · not functionally tested
Audience: WordPress site owners and support teams
Inferred · not functionally tested
Functions: workflow_automation, analytics, collaboration
Inferred · not functionally tested
Interfaces: API: unknown · MCP: unknown · CLI: unknown · Self-hosting: unknown
Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB · deployment: browser
Constraint provenance is unknown; confirm requirements with the publisher.
Record sources: smartsupportdesk.com. These links do not verify the individual claims.
In the Help desks & ticketing space, Smart Support takes a focused approach. Inferred · not functionally tested: It focuses on streamlining customer support ticket management for WordPress site owners. Inferred · not functionally tested: It is built as a B2B product for wordPress site owners and support teams. Basis unknown · not verified: A free plan is available. Basis unknown · not verified: Smart Support is available on the web.
Smart Support first shipped in 2024. Inferred · not functionally tested: Key capabilities include ticket management, email-to-ticket, and automation rules.
Summary written by a language model from the project’s public pages.
Tasks: Inferred · not functionally tested
- Ticket management
- Email-to-ticket
- Automation rules
- SLA tracking
- Multi-agent support
- Analytics dashboard
Topics: Inferred · not functionally tested
Built with & integrations
- WordPress
- /wp-content/ in the HTML · /wp-json/ in the HTML · /wp-includes/ in the HTML
Trust & compliance
Indexing history
What PulseGate has recorded for this listing
Frequently asked questions about Smart Support
- What does Smart Support do?
- Inferred · not functionally tested: Smart Support focuses on streamlining customer support ticket management for WordPress site owners. It is catalogued under Help desks & ticketing on PulseGate.
- Who is Smart Support for?
- Inferred · not functionally tested: Smart Support is a B2B product built for wordPress site owners and support teams.
- Does Smart Support have a free plan?
- Basis unknown · not verified: Yes — there is a free tier, with paid plans for advanced use.
- What platforms does Smart Support run on?
- Basis unknown · not verified: Smart Support runs on the web.
- Is Smart Support still active?
- PulseGate's liveness check found it on 13 Sep 2026.
- What projects are similar to Smart Support?
- Similar projects tracked by PulseGate include Smart Support, SimpleSupport Help Desk, and Smart Support Chat Widget.Smart SupportSimpleSupport Help DeskSmart Support Chat Widget
- How long has Smart Support been around?
- Smart Support first shipped in 2024.
Similar projects
Closest matches by what these projects do