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Awesome Support

wordpress.orgHelp desks & ticketing

PulseGate's liveness check found it on 5 Oct 2026; it is registered on WordPress.org and has been in the index since 4 Sep 2026. How this is checked

Awesome Support adds help desk and support ticketing capabilities to WordPress. Site owners can configure a customer support portal, manage tickets, and extend the system with free and premium features.

Inferred · not functionally tested

FreemiumWebSelf-hosted
Awesome Support preview
Visit wordpress.org

Overview

6 features

Purpose: Managing customer support requests and help desk tickets directly within a WordPress site.

Inferred · not functionally tested

Audience: WordPress site owners and customer support teams

Inferred · not functionally tested

Functions: collaboration

Inferred · not functionally tested

Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: indicated (inferred, not tested)

Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB, API · deployment: browser, self_hosted

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: wordpress.org · wordpress.org. These links do not verify the individual claims.

In the Help desks & ticketing space, Awesome Support takes a focused approach. Inferred · not functionally tested: It focuses on managing customer support requests and help desk tickets directly within a WordPress site. Inferred · not functionally tested: Awesome Support is a B2B product aimed at wordPress site owners and customer support teams. Basis unknown · not verified: Awesome Support follows a freemium model. Basis unknown · not verified: It runs on the web, and it can be self-hosted.

It is developed by Awesome Support, and it first shipped in 2014. Inferred · not functionally tested: Among its 6 catalogued features are support tickets, customer portal, and ticket management. The interface is available in English, Spanish, and Malayalam.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Support tickets
  • Customer portal
  • Ticket management
  • Startup wizard
  • Product tour
  • Live demo

Topics: Inferred · not functionally tested

Tags
wordpress-helpdesksupport-ticketscustomer-serviceticket-management

JSON profile · Text profile · Access guide

Built with & integrations

Runs on
BrowserSelf-hosted

Trust & compliance

Public signals
HTTPSFree tierMulti-language

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed4 Sep · 05:07 UTC
    Awesome Support – WordPress HelpDesk & Support Plugin seen via WordPress Plugins
    Source: WordPress Plugins · Open

Frequently asked questions about Awesome Support

What does Awesome Support do?
Inferred · not functionally tested: Awesome Support focuses on managing customer support requests and help desk tickets directly within a WordPress site. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Awesome Support?
Inferred · not functionally tested: Awesome Support is a B2B product built for wordPress site owners and customer support teams.
Does Awesome Support have a free plan?
Basis unknown · not verified: Yes — there is a free tier, with paid plans for advanced use.
What platforms does Awesome Support run on?
Basis unknown · not verified: Awesome Support runs on the web. It can also be self-hosted.
Is Awesome Support still active?
PulseGate's liveness check found it on 5 Oct 2026.
What projects are similar to Awesome Support?
Similar projects tracked by PulseGate include SimpleSupport Help Desk, Smart Support, and Smart Support.SimpleSupport Help DeskSmart SupportSmart Support
Who develops Awesome Support?
Awesome Support is developed by Awesome Support.
How long has Awesome Support been around?
Awesome Support first shipped in 2014.

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