Rozio AI is an AI-powered chatbot solution for Shopify stores, designed to handle live chat, voice, and email customer support. The platform focuses on assisting with sales, product recommendations, upselling, and guiding shoppers through checkout. With capabilities for answering frequently asked questions, providing product suggestions, tracking orders, and supporting real-time multilingual communication, Rozio AI aims to streamline customer interactions and enhance the shopping experience.
The tool integrates directly with Shopify and allows store owners to manage chat and email support within a single helpdesk inbox. Users can review or automate AI-generated replies, intervene in conversations when necessary, and customize the chat widget to match their brand’s look and feel. Rozio AI supports communication in 95 languages, offering real-time translation in live chat and order tracking. Customers can also send images to search for products, and the system provides visual order tracking with updates on package journeys. The chatbot is trained on the store’s products and website content within minutes, allowing for rapid deployment and tailored responses.
Rozio AI offers several pricing plans billed in USD, including a free Starter plan with a 100-reply monthly limit and full access to all features. 99 per month (2,600 replies). Each plan provides access to chat, voice, and email support, image understanding, visual order tracking, customization options, multilingual support, and sales-oriented features like product recommendations and upsells. All charges recur every 30 days.
Developed by Salonen LLC, Rozio AI is positioned as a comprehensive customer support and sales automation tool for Shopify merchants seeking to improve engagement and streamline support across multiple channels. Its integration with Shopify Admin and compatibility with technologies such as Anthropic, ChatGPT, and Gemini further enhance its capabilities for real-time messaging and automated responses.
In the Business & Operations space, Rozio AI takes a focused approach. It enables Shopify stores to automate customer support and boost sales with AI chat and voice assistants. Rozio AI is a B2B product aimed at shopify store owners. Rozio AI follows a freemium model, with paid plans starting at $19. Rozio AI is available on the web and embeddable surfaces.
Across PulseGate's embedding index, Rozio AI has few near neighbours, marking it as relatively distinct. Among its 7 catalogued features are AI live chat, voice support, and email support.
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