Majestic Support is an AI-driven helpdesk plugin for WordPress that automates support ticket management, streamlines workflows, and improves customer satisfaction. It offers modular extensions, multi-agent support, email piping, knowledge base, and advanced ticket routing. Designed for teams seeking efficient support operations within WordPress.
In the Customer support & success space, Majestic Support takes a focused approach. It focuses on automating and streamlining customer support workflows for WordPress site owners and teams. Majestic Support is a B2B product aimed at wordPress site owners and support teams. There is a free tier. The product ships for the web.
Majestic Support first shipped in 2023. Among its 10 catalogued features are AI ticket routing, email piping, and knowledge base.
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