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Support Genix

supportgenix.comHelp desks & ticketing

PulseGate's liveness check found it on 14 Oct 2026; it is registered on WordPress.org and has been in the index since 1 Jul 2026. How this is checked

Support Genix is a WordPress plugin that provides an AI-powered helpdesk, ticketing system, knowledge base, and chatbot for customer support. It enables site owners to manage support tickets, automate replies, and offer 24/7 chatbot assistance. Designed for businesses using WordPress, it streamlines support workflows and improves customer satisfaction.

Inferred · not functionally tested

FreemiumWebCloud-managed
Support Genix preview
Visit supportgenix.com

Overview

6 features

Purpose: Managing and automating customer support and ticketing for WordPress site owners.

Inferred · not functionally tested

Audience: WordPress site owners and support teams

Inferred · not functionally tested

Functions: agents, workflow_automation, collaboration

Inferred · not functionally tested

Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB, API · deployment: browser, cloud_managed

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: supportgenix.com · wordpress.org. These links do not verify the individual claims.

Support Genix sits in PulseGate's Help desks & ticketing category. Inferred · not functionally tested: It focuses on managing and automating customer support and ticketing for WordPress site owners. Inferred · not functionally tested: Support Genix is a B2B product aimed at wordPress site owners and support teams. Basis unknown · not verified: Support Genix follows a freemium model, with paid plans starting at $49. Basis unknown · not verified: It ships for the web.

It is developed by DevItems, and it first shipped in 2022. Inferred · not functionally tested: Key capabilities include AI chatbot, ticket management, and knowledge base. Inferred · not functionally tested: Catalogued interfaces include a public API.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • AI chatbot
  • Ticket management
  • Knowledge base
  • Smart automation
  • Reports dashboard
  • 24/7 support

Topics: Inferred · not functionally tested

Tags
ai-helpdeskwordpress-supportticketing-systemknowledge-basechatbot
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

AI providers
openai
Connectors
API
Runs on
BrowserCloud-managed

Trust & compliance

Public signals
HTTPSPrivacy PolicyFree tier

Indexing history

What PulseGate has recorded for this listing

Nothing recorded for this listing in this window.

Frequently asked questions about Support Genix

What is Support Genix?
Inferred · not functionally tested: Support Genix focuses on managing and automating customer support and ticketing for WordPress site owners. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Support Genix?
Inferred · not functionally tested: Support Genix is a B2B product built for wordPress site owners and support teams.
How much does Support Genix cost?
Basis unknown · not verified: Paid plans start at $49, and a free tier is available.
What platforms does Support Genix run on?
Basis unknown · not verified: Support Genix runs on the web.
Is Support Genix still active?
PulseGate's liveness check found it on 14 Oct 2026.
What are alternatives to Support Genix?
Similar projects tracked by PulseGate include Genchat – AI Chatbot for Customer Support, Agentix IA, and dGENIX.Genchat – AI Chatbot for Customer SupportAgentix IAdGENIX
Who makes Support Genix?
Support Genix is developed by DevItems.
How long has Support Genix been around?
Support Genix first shipped in 2022.

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