Who should use Support Genix?

Support Genix is a B2B product built for wordPress site owners and support teams.

How much does Support Genix cost?

Paid plans start at $49, and a free tier is available.

Is Support Genix still active?

Unverified. Support Genix has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Support Genix?

Similar projects tracked by PulseGate include Genchat – AI Chatbot for Customer Support, dGENIX, and Smart Support.

Who makes Support Genix?

Support Genix is developed by DevItems.

How long has Support Genix been around?

Support Genix first shipped in 2022.

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Support Genix

Name: Support Genix
Price: 49 USD
Author: DevItems

supportgenix.comCustomer support & success

Support Genix is a WordPress plugin that provides an AI-powered helpdesk, ticketing system, knowledge base, and chatbot for customer support. It enables site owners to manage support tickets, automate replies, and offer 24/7 chatbot assistance. Designed for businesses using WordPress, it streamlines support workflows and improves customer satisfaction.

FreemiumWebCloud-managed

Visit supportgenix.com

Overview

12 features

Support Genix sits in PulseGate's Customer support & success category. It focuses on managing and automating customer support and ticketing for WordPress site owners. Support Genix is a B2B product aimed at wordPress site owners and support teams. Support Genix follows a freemium model, with paid plans starting at $49. It ships for the web.

It is developed by DevItems, and it first shipped in 2022. Key capabilities include AI chatbot, ticket management, and knowledge base. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

AI chatbot
Ticket management
Knowledge base
Smart automation
Reports dashboard
24/7 support
Reply generation
WooCommerce integration
Custom fields
Email notifications
User roles
Attachment support

Built with & integrations

AI providers

openai

Connectors

API

Runs on

BrowserCloud-managed

Trust & compliance

Verified signals

HTTPSPrivacy PolicyFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed1 Jul · 06:29 UTC
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System verified against its public source
Source: PulseGate · Open

Frequently asked questions about Support Genix

What is Support Genix?: Support Genix focuses on managing and automating customer support and ticketing for WordPress site owners. It is catalogued under Customer support & success on PulseGate.
Who should use Support Genix?: Support Genix is a B2B product built for wordPress site owners and support teams.
How much does Support Genix cost?: Paid plans start at $49, and a free tier is available.
What platforms does Support Genix run on?: Support Genix runs on the web.
Is Support Genix still active?: Unverified. Support Genix has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Support Genix?: Similar projects tracked by PulseGate include Genchat – AI Chatbot for Customer Support, dGENIX, and Smart Support.Genchat – AI Chatbot for Customer Support dGENIX Smart Support
Who makes Support Genix?: Support Genix is developed by DevItems.
How long has Support Genix been around?: Support Genix first shipped in 2022.

At a glance

Pricing: Freemium · from $49 · free tier
Platforms: Web · Api
Languages: English
Built for: WordPress site owners and support teams
Model: B2B
Solves: Managing and automating customer support and ticketing for WordPress site owners.

Registered as

WordPress.org: support-genix-lite

Developer

DevItems

Index record

Identity confidence: High · 98.4
Indexed: 1 Jul 2026
Lifecycle: Alive
Last seen: 1 Jul 2026

Identity audit (12)

Slug: support-genix-helpdesk-ai-chatbot-knowledge-base-amp-cus-wordpress-org
Lifecycle last checked: 8 Aug 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 1 Jul 2026
Timeline basis: Indexed-at chronology. This listing's first-seen date was written by the catalog backfill, not observed here, so it is not treated as a sighting.
Name from: Written by a language model from the project's public pages.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Canonical URL: https://supportgenix.com

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