HelpDesk+ AI-Powered Slack Support
HelpDesk+ lets users submit and manage Jira support requests directly in Slack. It creates tickets from conversations, synchronizes replies as comments, provides automated responses, and recommends knowledge-base articles to reduce support volume.
Overview
8 featuresHelpDesk+ AI-Powered Slack Support sits in PulseGate's Help desks & ticketing category. It focuses on managing support requests across Slack and Jira without manual ticket creation or context switching. HelpDesk+ AI-Powered Slack Support is a B2B product aimed at IT support teams and Jira administrators. HelpDesk+ AI-Powered Slack Support follows a freemium model. It runs on the web.
It is developed by Appfire. Key capabilities include slack ticket creation, jira ticket sync, and real-time comments. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Slack ticket creation
- Jira ticket sync
- Real-time comments
- Support channels
- Auto-responses
- Knowledge-base integration
- Article recommendations
- Conversational ticketing
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 19:08 UTCHelpDesk+ AI-Powered Slack Support verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about HelpDesk+ AI-Powered Slack Support
- What is HelpDesk+ AI-Powered Slack Support?
- HelpDesk+ AI-Powered Slack Support focuses on managing support requests across Slack and Jira without manual ticket creation or context switching. It is catalogued under Help desks & ticketing on PulseGate.
- Who should use HelpDesk+ AI-Powered Slack Support?
- HelpDesk+ AI-Powered Slack Support is a B2B product built for IT support teams and Jira administrators.
- Is HelpDesk+ AI-Powered Slack Support free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does HelpDesk+ AI-Powered Slack Support run on?
- HelpDesk+ AI-Powered Slack Support runs on the web.
- Is HelpDesk+ AI-Powered Slack Support still maintained?
- Unverified. HelpDesk+ AI-Powered Slack Support has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to HelpDesk+ AI-Powered Slack Support?
- Similar projects tracked by PulseGate include HelpDesk+ for Microsoft Teams, HelpDesk for Jira, and HelpDesk.com.HelpDesk+ for Microsoft TeamsHelpDesk for JiraHelpDesk.com
- Who makes HelpDesk+ AI-Powered Slack Support?
- HelpDesk+ AI-Powered Slack Support is developed by Appfire.
- Does HelpDesk+ AI-Powered Slack Support have an API or integrations?
- Yes — HelpDesk+ AI-Powered Slack Support exposes a public API.
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