HelpDesk+ for Microsoft Teams
HelpDesk+ for Microsoft Teams integrates Microsoft Teams with Jira Service Management to provide embedded queues, issue synchronization, customizable notifications, and automated service workflows. It is designed for support agents and teams managing requests, approvals, and service-level targets.
Overview
9 featuresIn the Help desks & ticketing space, HelpDesk+ for Microsoft Teams takes a focused approach. It focuses on managing Jira Service Management support workflows and customer requests from Microsoft Teams. HelpDesk+ for Microsoft Teams is a B2B product aimed at Jira Service Management support teams using Microsoft Teams. There is a free tier. It runs on the web.
It is developed by Appfire. Among its 9 catalogued features are workflow automation, issue synchronization, and embedded queues. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Workflow automation
- Issue synchronization
- Embedded queues
- Custom notifications
- Auto reminders
- Knowledge base integration
- Issue deferment
- Agent tools
- SLA support
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 23:51 UTCHelpDesk+ for Microsoft Teams verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about HelpDesk+ for Microsoft Teams
- What is HelpDesk+ for Microsoft Teams?
- HelpDesk+ for Microsoft Teams focuses on managing Jira Service Management support workflows and customer requests from Microsoft Teams. It is catalogued under Help desks & ticketing on PulseGate.
- Who should use HelpDesk+ for Microsoft Teams?
- HelpDesk+ for Microsoft Teams is a B2B product built for Jira Service Management support teams using Microsoft Teams.
- Is HelpDesk+ for Microsoft Teams free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does HelpDesk+ for Microsoft Teams run on?
- HelpDesk+ for Microsoft Teams runs on the web.
- Is HelpDesk+ for Microsoft Teams still maintained?
- Unverified. HelpDesk+ for Microsoft Teams has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to HelpDesk+ for Microsoft Teams?
- Similar projects tracked by PulseGate include HelpDesk+ AI-Powered Slack Support, HelpDesk for Jira, and Microsoft Teams Integration+ for Jira.HelpDesk+ AI-Powered Slack SupportHelpDesk for JiraMicrosoft Teams Integration+ for Jira
- Who develops HelpDesk+ for Microsoft Teams?
- HelpDesk+ for Microsoft Teams is developed by Appfire.
- Does HelpDesk+ for Microsoft Teams have an API or integrations?
- Yes — HelpDesk+ for Microsoft Teams exposes a public API.
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