TechDesk is a B2B product built for field service teams using Jira Service Management.

Yes — there is a free tier, with paid plans for advanced use.

Is TechDesk still active?

Unverified. TechDesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to TechDesk?

Similar projects tracked by PulseGate include DispatchDesk, ITSM Community & Service Desk, and HelpDesk+ for Microsoft Teams.

Who develops TechDesk?

TechDesk is developed by 3T-Apps.

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TechDesk

Name: TechDesk
Author: 3T-Apps

atlassian.comField service & dispatch

TechDesk adds a field technician dashboard to Jira Service Management. It provides prioritized ticket routes, SLA countdowns, technician schedules, map-based planning, dark mode, and configurable field mapping for service teams working away from desks.

FreemiumWebCloud-managed

Visit atlassian.com

Overview

9 features

TechDesk is a Field service & dispatch project. It focuses on coordinating field-service tickets and daily technician work away from a desk. It is built as a B2B product for field service teams using Jira Service Management. A free plan is available. It runs on the web.

3T-Apps builds and maintains TechDesk. Key capabilities include technician dashboard, priority-coded tickets, and SLA countdowns.

Summary written by a language model from the project’s public pages.

Technician dashboard
Priority-coded tickets
SLA countdowns
Daily ticket routes
Map planning
Dark mode
Ticket sorting
Status badges
Field mapping guidance

Built with & integrations

Hosting

AWS

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 06:28 UTC
TechDesk for Jira Service Management verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about TechDesk

What does TechDesk do?: TechDesk focuses on coordinating field-service tickets and daily technician work away from a desk. It is catalogued under Field service & dispatch on PulseGate.
Who is TechDesk for?: TechDesk is a B2B product built for field service teams using Jira Service Management.
Is TechDesk free?: Yes — there is a free tier, with paid plans for advanced use.
What platforms does TechDesk run on?: TechDesk runs on the web.
Is TechDesk still active?: Unverified. TechDesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to TechDesk?: Similar projects tracked by PulseGate include DispatchDesk, ITSM Community & Service Desk, and HelpDesk+ for Microsoft Teams.DispatchDesk ITSM Community & Service Desk HelpDesk+ for Microsoft Teams
Who develops TechDesk?: TechDesk is developed by 3T-Apps.

At a glance

Pricing: Freemium · pricing page detected · free tier
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Field service teams using Jira Service Management
Model: B2B
Solves: Coordinating field-service tickets and daily technician work away from a desk.

Registered as

Atlassian Marketplace: com.3tapps.techdesk

Developer

3T-Apps

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: techdesk-for-jira-service-management-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/2236767211/techdesk-for-jira-service-management

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