ITSM Community & Service Desk
ITSM Community & Service Desk adds a community Q&A and knowledge-base experience to Jira Service Management. It supports searchable questions and answers, rich text, diagrams, images, and syntax-highlighted code for ITSM teams.
Overview
10 featuresITSM Community & Service Desk sits in PulseGate's Knowledge base & wikis category. It focuses on helping IT service teams capture, find, and share answers and technical knowledge. ITSM Community & Service Desk is a B2B product aimed at IT service management teams using Jira Service Management. ITSM Community & Service Desk follows a freemium model. It runs on the web.
Behind ITSM Community & Service Desk is Converton. Among its 10 catalogued features are question and answers, knowledge base, and search and filters. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Question and answers
- Knowledge base
- Search and filters
- Rich text editor
- Image uploads
- Drag-and-drop editing
- Mermaid diagrams
- Code blocks
- Syntax highlighting
- Custom themes
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 02:19 UTCITSM Community & Service desk for Jira service management verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about ITSM Community & Service Desk
- What does ITSM Community & Service Desk do?
- ITSM Community & Service Desk focuses on helping IT service teams capture, find, and share answers and technical knowledge. It is catalogued under Knowledge base & wikis on PulseGate.
- Who should use ITSM Community & Service Desk?
- ITSM Community & Service Desk is a B2B product built for IT service management teams using Jira Service Management.
- Is ITSM Community & Service Desk free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does ITSM Community & Service Desk run on?
- ITSM Community & Service Desk runs on the web.
- Is ITSM Community & Service Desk still active?
- Unverified. ITSM Community & Service Desk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What projects are similar to ITSM Community & Service Desk?
- Similar projects tracked by PulseGate include ITSM Reports, TechDesk, and Service Desk.ITSM ReportsTechDeskService Desk
- Who develops ITSM Community & Service Desk?
- ITSM Community & Service Desk is developed by Converton.
- Does ITSM Community & Service Desk have an API or integrations?
- Yes — ITSM Community & Service Desk exposes a public API.
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