Service Desk
Service Desk for Jira by Hipporello adds structured request intake to Jira through customizable forms and email-to-ticket conversion. It also provides two-way requestor communication, a branded customer portal, and an integrated knowledge base for service teams.
Overview
7 featuresService Desk sits in PulseGate's Help desks & ticketing category. It focuses on managing customer service requests, email intake, and requestor communication within Jira. It is built as a B2B product for jira service desk and customer support teams. A free plan is available. It ships for the web.
Hipporello builds and maintains Service Desk. Among its 7 catalogued features are Custom Forms, Email To Ticket, and Requestor Messaging. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Custom Forms
- Email To Ticket
- Requestor Messaging
- Customer Portal
- Knowledge Base
- Branded Portal
- Request Tracking
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed6 Sept · 19:12 UTCService Desk for Jira by Hipporello verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Service Desk
- What does Service Desk do?
- Service Desk focuses on managing customer service requests, email intake, and requestor communication within Jira. It is catalogued under Help desks & ticketing on PulseGate.
- Who is Service Desk for?
- Service Desk is a B2B product built for jira service desk and customer support teams.
- Is Service Desk free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does Service Desk run on?
- Service Desk runs on the web.
- Is Service Desk still maintained?
- Unverified. Service Desk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to Service Desk?
- Similar projects tracked by PulseGate include Hipporello, HelpDesk for Jira, and ITSM Community & Service Desk.HipporelloHelpDesk for JiraITSM Community & Service Desk
- Who makes Service Desk?
- Service Desk is developed by Hipporello.
- Does Service Desk have an API or integrations?
- Yes — Service Desk exposes a public API.
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