Zendesk Agent+ for Jira is a Rovo AI agent that lets Jira users ask natural-language questions about Zendesk tickets, users, organizations, comments, statuses, and Help Center context. It helps support and engineering teams assess customer impact and review ticket history without editing or replying to tickets.
Zendesk Agent+ for Jira is an AI support agents project. It focuses on understanding Zendesk customer-support context while triaging Jira issues. It is built as a B2B product for jira and Zendesk support and engineering teams. It is available for free. It ships for the web.
It is developed by Apps+. Key capabilities include ticket context lookup, user context lookup, and organization context. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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