Customer Actions for Jira extends Jira Service Management customer portals with configurable actions. Customers can edit request details, add information, sign documents, and link issues, helping support teams improve self-service workflows.
Customer Actions for Jira is a Help desks & ticketing project. It focuses on giving Jira Service Management customers more control over requests without manual agent intervention. Customer Actions for Jira is a B2B product aimed at Jira Service Management administrators and support teams. A free plan is available. It runs on the web.
Realigned Technologies builds and maintains Customer Actions for Jira. Among its 7 catalogued features are issue editing, additional information, and issue linking.
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