Customer Portal Notifications for Jira adds real-time in-app notifications to Jira customer portals, including updates from Jira and Confluence. It supports customizable colors, themes, placement, and multiple languages for support teams.
In the Live chat & support widgets space, Customer Portal Notifications for Jira takes a focused approach. It focuses on keeping Jira and Confluence updates visible to customers in a self-service portal. It is built as a B2B product for Jira Service Management teams and their customer support users. A free plan is available. It ships for the web.
It is developed by Twinit. Among its 8 catalogued features are real-time notifications, ticket status updates, and confluence updates. It exposes integrations via a public API.
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