Extend Customer Portal for Jira Service Management enhances Jira Service Management Cloud portals with configurable request fields and linked issue visibility. Administrators can map details by request type, customize portal panels, and display linked work in card views for customers.
Extend Customer Portal sits in PulseGate's Help desks & ticketing category. It focuses on giving Jira Service Management customers clearer request details and linked issue context in the customer portal. It is built as a B2B product for Jira Service Management administrators and support teams. It is available for free. Extend Customer Portal is available on the web.
It is developed by Involit Bilişim A.Ş. Among its 6 catalogued features are custom field display, linked issue visibility, and request type mappings.
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