Portal Suite Extension adds customer-portal capabilities to Jira Service Management. Administrators can expose selected SLA metrics, apply JQL and permission controls, display linked request SLAs, and allow customers to edit approved fields.
In the Other business & ops space, Portal Suite Extension takes a focused approach. It focuses on improving Jira Service Management customer portals with visible SLA status and controlled request editing. Portal Suite Extension is a B2B product aimed at Jira Service Management administrators and support teams. It is available for free. It runs on the web.
Behind Portal Suite Extension is MOY Apps. Key capabilities include SLA metrics, customer portal, and JQL filters. It exposes integrations via a public API.
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