Agent Extensions
Agent Extensions for Service Management is a Jira Service Management app that adds queue context-menu actions, guest request submission without login, related-issue tracking, and enhanced agent overviews. It is designed for service desk teams using Jira Server or Data Center.
Overview
8 featuresAgent Extensions sits in PulseGate's Help desks & ticketing category. It focuses on managing Jira Service Management queues, guest requests, budgets, and related issues without switching between views. Agent Extensions is a B2B product aimed at Jira Service Management agents and service desk administrators. Pricing is paid. It runs on the web.
DC Factory builds and maintains Agent Extensions. Among its 8 catalogued features are queue context menu, issue assignment, and issue transitions.
Summary written by a language model from the project’s public pages.
- Queue context menu
- Issue assignment
- Issue transitions
- Duplicate merging
- Guest service portal
- Related issue panel
- Custom tabs
- Budget overview
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed6 Sept · 16:08 UTCAgent Extensions for Service Management verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Agent Extensions
- What is Agent Extensions?
- Agent Extensions focuses on managing Jira Service Management queues, guest requests, budgets, and related issues without switching between views. It is catalogued under Help desks & ticketing on PulseGate.
- Who should use Agent Extensions?
- Agent Extensions is a B2B product built for Jira Service Management agents and service desk administrators.
- Is Agent Extensions free?
- No — Agent Extensions is paid.
- What platforms does Agent Extensions run on?
- Agent Extensions runs on the web.
- Is Agent Extensions still active?
- Unverified. Agent Extensions has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What projects are similar to Agent Extensions?
- Similar projects tracked by PulseGate include Extension, Customer Portal Extras, and Service Desk Queues Extension.ExtensionCustomer Portal ExtrasService Desk Queues Extension
- Who develops Agent Extensions?
- Agent Extensions is developed by DC Factory.
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