Service Desk Queues Extension adds a button to Jira Service Desk queue screens that opens the corresponding issue search and converts the queue configuration into JQL. Jira users can review, edit, validate, and manage queue queries more efficiently.
In the Help desks & ticketing space, Service Desk Queues Extension takes a focused approach. It focuses on managing Jira Service Desk queues and checking or editing their underlying JQL without manually copying configurations between screens. It is built as a B2B product for Jira Service Desk administrators and support teams. Service Desk Queues Extension costs nothing to use. Service Desk Queues Extension is available on the web.
Behind Service Desk Queues Extension is Medeu IT. Key capabilities include queue management, JQL conversion, and JQL editing.
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