Reporting for Jira Service Management analyzes how long requests remain with stakeholders, assignees, and workflow statuses. It provides timeline, status-time, and assignee-time reports for teams managing support, development, and testing workflows.
Reporting sits in PulseGate's Product & behaviour analytics category. It focuses on measuring workflow and stakeholder time in Jira Service Management to identify bottlenecks and improve SLA compliance. It is built as a B2B product for Jira Service Management support, development, and testing teams. Reporting is available on the web.
It is developed by Applifare Technologies. Among its 8 catalogued features are stakeholder time reports, status time reports, and assignee time reports.
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