Metrics is a B2B product built for Jira Service Management support and service delivery teams.

Does Metrics have a free plan?

Yes — Metrics is free to use.

Is Metrics still active?

Unverified. Metrics has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to Metrics?

Similar projects tracked by PulseGate include JSM Queue Radar, Quick Charts for JSM Assets, and JiraMetrics.

Metrics is developed by SolveroX.

Does Metrics have an API or integrations?

Yes — Metrics exposes a public API.

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Metrics

Name: Metrics
Author: SolveroX

atlassian.comBI & dashboards

Metrics and Reports for Jira Service Management extracts service-desk data and presents it through interactive tables, charts, dashboards, and reports. Teams can analyze SLAs, workloads, priorities, time series, request types, and resolution data, then export results for further analysis.

FreeWebCloud-managed

Visit atlassian.com

Overview

10 features

In the BI & dashboards space, Metrics takes a focused approach. It focuses on turning Jira Service Management data into clear support-quality metrics and reports for operational decisions. Metrics is a B2B product aimed at Jira Service Management support and service delivery teams. It is available for free. It runs on the web.

It is developed by SolveroX. Key capabilities include SLA reporting, time-series charts, and workload analysis. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

SLA reporting
Time-series charts
Workload analysis
Priority reports
Interactive charts
Interactive tables
Issue drill-down
Data export
Custom graphs
Custom tables

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed6 Sept · 19:48 UTC
Metrics and Reports for Jira Service Management (JSM) verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Metrics

What does Metrics do?: Metrics focuses on turning Jira Service Management data into clear support-quality metrics and reports for operational decisions. It is catalogued under BI & dashboards on PulseGate.
Who is Metrics for?: Metrics is a B2B product built for Jira Service Management support and service delivery teams.
Does Metrics have a free plan?: Yes — Metrics is free to use.
What platforms does Metrics run on?: Metrics runs on the web.
Is Metrics still active?: Unverified. Metrics has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to Metrics?: Similar projects tracked by PulseGate include JSM Queue Radar, Quick Charts for JSM Assets, and JiraMetrics.JSM Queue Radar Quick Charts for JSM Assets JiraMetrics
Who makes Metrics?: Metrics is developed by SolveroX.
Does Metrics have an API or integrations?: Yes — Metrics exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 6 Sept 2026
Built for: Jira Service Management support and service delivery teams
Model: B2B
Solves: Turning Jira Service Management data into clear support-quality metrics and reports for operational decisions.

Registered as

Atlassian Marketplace: 8443a4f3-9f6c-4f64-a645-065f5f6621bb

Developer

SolveroX

Index record

Indexed: 6 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 6 Sept 2026

Identity audit (13)

Slug: metrics-and-reports-for-jira-service-management-jsm-atlassian-com
Lifecycle state recorded: 6 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 6 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 6 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/2099091683/metrics-and-reports-for-jira-service-management-jsm

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