Who should use OmniChat?

OmniChat is a B2B product built for Jira Service Management support teams.

Is OmniChat still maintained?

Unverified. OmniChat has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to OmniChat?

Similar projects tracked by PulseGate include Omni-Channel, Chat, and WhatsApp Connector for Jira (Twilio).

Who develops OmniChat?

OmniChat is developed by Evolutio d.o.o., based in Slovenia.

Does OmniChat have an API or integrations?

Yes — OmniChat exposes a public API.

Back to the index

OmniChat

Name: OmniChat
Author: Evolutio d.o.o.

atlassian.comLive chat & support widgets

OmniChat for Jira Service Management connects WhatsApp, SMS, and Viber with Jira Service Management. Support agents can respond to customer messages, manage customer profiles, exchange rich media, and track related service issues in one interface.

WebCloud-managed

Visit atlassian.com

2alternatives

8features

2026since

Overview

8 features

In the Live chat & support widgets space, OmniChat takes a focused approach. It focuses on managing customer support conversations across WhatsApp, SMS, and Viber alongside Jira Service Management. It is built as a B2B product for Jira Service Management support teams. OmniChat is available on the web.

Evolutio d.o.o. builds and maintains OmniChat. Among its 8 catalogued features are whatsApp messaging, SMS messaging, and viber messaging. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

WhatsApp messaging
SMS messaging
Viber messaging
Customer profiles
Issue history
Image exchange
Video exchange
Rich media messages

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 21:32 UTC
OmniChat for Jira Service Management verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about OmniChat

What is OmniChat?: OmniChat focuses on managing customer support conversations across WhatsApp, SMS, and Viber alongside Jira Service Management. It is catalogued under Live chat & support widgets on PulseGate.
Who should use OmniChat?: OmniChat is a B2B product built for Jira Service Management support teams.
What platforms does OmniChat run on?: OmniChat runs on the web.
Is OmniChat still maintained?: Unverified. OmniChat has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to OmniChat?: Similar projects tracked by PulseGate include Omni-Channel, Chat, and WhatsApp Connector for Jira (Twilio).Omni-Channel Chat WhatsApp Connector for Jira (Twilio)
Who develops OmniChat?: OmniChat is developed by Evolutio d.o.o., based in Slovenia.
Does OmniChat have an API or integrations?: Yes — OmniChat exposes a public API.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management support teams
Model: B2B
Solves: Managing customer support conversations across WhatsApp, SMS, and Viber alongside Jira Service Management.

Registered as

Atlassian Marketplace: net.veniture.jsd.cloud.infobip

Developer

Evolutio d.o.o.

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: omnichat-for-jira-service-management-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1223887/omnichat-for-jira-service-management

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