WhatsApp Channel for Jira
WhatsApp Channel for Jira connects WhatsApp with Jira Service Management so customer messages can automatically create tickets and subsequent replies become comments. Support agents can respond from Jira while customers continue using WhatsApp, with conversations, SLAs, statuses, and resolutions tracked in one ticket.
Overview
9 featuresWhatsApp Channel for Jira is a Help desks & ticketing project. It focuses on managing customer support requests across WhatsApp and Jira without losing conversation history or ticket traceability. WhatsApp Channel for Jira is a B2B product aimed at Jira Service Management support teams. There is a free tier. It ships for the web.
Behind WhatsApp Channel for Jira is Ticblue. PulseGate's similarity index places it among 5 comparable projects. Key capabilities include whatsApp ticket creation, automatic comments, and agent replies. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- WhatsApp ticket creation
- Automatic comments
- Agent replies
- Conversation history
- SLA tracking
- Status tracking
- Resolution tracking
- Support queues
- Jira reporting
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 23:49 UTCWhatsApp Channel for Jira verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about WhatsApp Channel for Jira
- What does WhatsApp Channel for Jira do?
- WhatsApp Channel for Jira focuses on managing customer support requests across WhatsApp and Jira without losing conversation history or ticket traceability. It is catalogued under Help desks & ticketing on PulseGate.
- Who is WhatsApp Channel for Jira for?
- WhatsApp Channel for Jira is a B2B product built for Jira Service Management support teams.
- Is WhatsApp Channel for Jira free?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does WhatsApp Channel for Jira run on?
- WhatsApp Channel for Jira runs on the web.
- Is WhatsApp Channel for Jira still maintained?
- Unverified. WhatsApp Channel for Jira has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What projects are similar to WhatsApp Channel for Jira?
- Similar projects tracked by PulseGate include WhatsApp Integration for Jira, Messenger WhatsApp for Jira, and WhatsApp Virtual Agent for Jira.WhatsApp Integration for JiraMessenger WhatsApp for JiraWhatsApp Virtual Agent for Jira
- Who develops WhatsApp Channel for Jira?
- WhatsApp Channel for Jira is developed by Ticblue.
- Does WhatsApp Channel for Jira have an API or integrations?
- Yes — WhatsApp Channel for Jira exposes a public API.
Similar projects
Closest matches by what these projects do