WhatsApp Virtual Agent for Jira connects WhatsApp self-service flows with Jira Service Management. It supports flow-based FAQ automation, real-time agent chat, conversation routing, availability management, metrics, error monitoring, and ticket escalation for support teams.
WhatsApp Virtual Agent for Jira sits in PulseGate's Live chat & support widgets category. It focuses on handling repetitive customer questions and escalating WhatsApp conversations to Jira Service Management agents. WhatsApp Virtual Agent for Jira is a B2B product aimed at Jira Service Management teams using WhatsApp for customer support. WhatsApp Virtual Agent for Jira is available on the web.
Behind WhatsApp Virtual Agent for Jira is Ticblue. Among its 10 catalogued features are FAQ automation, decision-tree flows, and whatsApp menus. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
What PulseGate has recorded for this listing
Closest matches by what these projects do