Customer Tools
Customer Tools for Jira Service Management adds customer and organization context to Jira Service Management requests. Agents can view customer data, add shared customer or organization details, and find related requests from the same customer or organization.
Overview
6 featuresIn the Help desks & ticketing space, Customer Tools takes a focused approach. It focuses on helping Jira Service Management agents access customer, organization, and related request details without leaving the request view. Customer Tools is a B2B product aimed at Jira Service Management agents and support teams. It runs on the web.
It is developed by Codedoers Sp. z o.o. Key capabilities include customer insights, customer data fields, and organization data. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Customer insights
- Customer data fields
- Organization data
- Related requests
- Request filtering
- Agent-visible details
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed8 Sept · 00:25 UTCCustomer Tools for Jira Service Management verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Customer Tools
- What does Customer Tools do?
- Customer Tools focuses on helping Jira Service Management agents access customer, organization, and related request details without leaving the request view. It is catalogued under Help desks & ticketing on PulseGate.
- Who should use Customer Tools?
- Customer Tools is a B2B product built for Jira Service Management agents and support teams.
- What platforms does Customer Tools run on?
- Customer Tools runs on the web.
- Is Customer Tools still maintained?
- Unverified. Customer Tools has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to Customer Tools?
- Similar projects tracked by PulseGate include Support Admin Tools for Jira, Toolbox, and Power Tools for Jira.Support Admin Tools for JiraToolboxPower Tools for Jira
- Who develops Customer Tools?
- Customer Tools is developed by Codedoers Sp. z o.o.
- Does Customer Tools have an API or integrations?
- Yes — Customer Tools exposes a public API.
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