Toolbox for Jira Service Management adds custom statistic types for customer request types and groups, along with multiple display formats for elapsed, goal, and remaining SLA times. It is designed for Jira Server and Data Center administrators and service management teams.
Toolbox is an Other productivity project. It focuses on displaying Jira Service Management SLA metrics and customer request statistics in useful dashboard formats. It is built as a B2B product for Jira Service Management administrators and support teams. Pricing is paid. It ships for the web.
Köstebek Teknoloji builds and maintains Toolbox. Key capabilities include SLA time formats, elapsed time display, and goal time display.
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