Who is ⏱️ Customer Portal SLAs for?

⏱️ Customer Portal SLAs is a B2B product built for Jira Service Management teams and their portal customers.

What platforms does ⏱️ Customer Portal SLAs run on?

⏱️ Customer Portal SLAs runs on the web.

Is ⏱️ Customer Portal SLAs still maintained?

Unverified. ⏱️ Customer Portal SLAs has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to ⏱️ Customer Portal SLAs?

Similar projects tracked by PulseGate include Portal Suite Extension, SLA Dashboard for Jira, and Time to SLA.

Who develops ⏱️ Customer Portal SLAs?

⏱️ Customer Portal SLAs is developed by ChiliShelf.

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⏱️ Customer Portal SLAs

Name: ⏱️ Customer Portal SLAs
Author: ChiliShelf

atlassian.comHelp desks & ticketing

Customer Portal SLAs is a Jira Cloud app that exposes selected service-level agreements to customers through the service portal. It supports configurable SLA visibility, alternate SLA names, centralized SLA overviews, and card, progress-bar, or radial displays for authorized users.

WebCloud-managed

Visit atlassian.com

Overview

7 features

In the Help desks & ticketing space, ⏱️ Customer Portal SLAs takes a focused approach. It focuses on giving service desk customers transparent, centralized visibility into SLA timelines and progress. ⏱️ Customer Portal SLAs is a B2B product aimed at Jira Service Management teams and their portal customers. It ships for the web.

ChiliShelf builds and maintains ⏱️ Customer Portal SLAs. Key capabilities include SLA visibility, SLA overview hub, and progress bars.

Summary written by a language model from the project’s public pages.

SLA visibility
SLA overview hub
Progress bars
Radial displays
SLA renaming
User-group controls
Customer portal

Built with & integrations

Hosting

AWS

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 21:52 UTC
⏱️ Customer Portal SLAs verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about ⏱️ Customer Portal SLAs

What is ⏱️ Customer Portal SLAs?: ⏱️ Customer Portal SLAs focuses on giving service desk customers transparent, centralized visibility into SLA timelines and progress. It is catalogued under Help desks & ticketing on PulseGate.
Who is ⏱️ Customer Portal SLAs for?: ⏱️ Customer Portal SLAs is a B2B product built for Jira Service Management teams and their portal customers.
What platforms does ⏱️ Customer Portal SLAs run on?: ⏱️ Customer Portal SLAs runs on the web.
Is ⏱️ Customer Portal SLAs still maintained?: Unverified. ⏱️ Customer Portal SLAs has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to ⏱️ Customer Portal SLAs?: Similar projects tracked by PulseGate include Portal Suite Extension, SLA Dashboard for Jira, and Time to SLA.Portal Suite Extension SLA Dashboard for Jira Time to SLA
Who develops ⏱️ Customer Portal SLAs?: ⏱️ Customer Portal SLAs is developed by ChiliShelf.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management teams and their portal customers
Model: B2B
Solves: Giving service desk customers transparent, centralized visibility into SLA timelines and progress.

Registered as

Atlassian Marketplace: jsm.plugins.customer-portal-sla

Developer

ChiliShelf

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: customer-portal-slas-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1232283/customer-portal-slas

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