Chat is a B2B product built for Jira Service Management support teams.

What platforms does Chat run on?

Chat runs on the web and embeddable surfaces.

Is Chat still active?

Unverified. Chat has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Chat?

Similar projects tracked by PulseGate include Chat, OmniChat, and Google Chat for Jira Cloud.

Chat is developed by Amrut Software Pvt Ltd, based in India.

Does Chat have an API or integrations?

Yes — Chat exposes a public API.

Back to the index

Chat

Name: Chat
Author: Amrut Software Pvt Ltd

atlassian.comLive chat & support widgets🇮🇳

Chat for Jira Service Management Cloud adds a live chat widget to Jira customer portals. Support agents can manage active and historical conversations, reply in real time, and create Jira issues with chat transcripts for follow-up.

WebEmbeddableCloud-managed

Visit atlassian.com

1alternative

7features

2026since

Overview

7 features

In the Live chat & support widgets space, Chat takes a focused approach. It focuses on helping Jira Service Management agents resolve customer questions in real time without switching to a separate chat system. It is built as a B2B product for Jira Service Management support teams. It runs on the web and embeddable surfaces.

Amrut Software Pvt Ltd builds and maintains Chat. Key capabilities include customer portal widget, real-time chat, and agent chat view. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Customer portal widget
Real-time chat
Agent chat view
Chat history
Issue creation
Chat transcripts
Media support

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserEmbeddableCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 22:18 UTC
Chat for Jira Service Management Cloud verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Chat

What is Chat?: Chat focuses on helping Jira Service Management agents resolve customer questions in real time without switching to a separate chat system. It is catalogued under Live chat & support widgets on PulseGate.
Who should use Chat?: Chat is a B2B product built for Jira Service Management support teams.
What platforms does Chat run on?: Chat runs on the web and embeddable surfaces.
Is Chat still active?: Unverified. Chat has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Chat?: Similar projects tracked by PulseGate include Chat, OmniChat, and Google Chat for Jira Cloud.Chat OmniChat Google Chat for Jira Cloud
Who develops Chat?: Chat is developed by Amrut Software Pvt Ltd, based in India.
Does Chat have an API or integrations?: Yes — Chat exposes a public API.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management support teams
Model: B2B
Solves: Helping Jira Service Management agents resolve customer questions in real time without switching to a separate chat system.

Registered as

Atlassian Marketplace: com.aspl.plugin.cloud.chat

Developer

🇮🇳Amrut Software Pvt Ltd

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: chat-for-jira-service-management-cloud-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1222490/chat-for-jira-service-management-cloud

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