Ticket Routing & Auto
Ticket Routing & Auto Assignment for Jira automatically assigns Jira tickets through shift-based, on-call, buffer, and manager escalation rules. It provides team schedule management, ticket limits, routing audit trails, and CSV export for Jira Cloud teams.
Overview
9 featuresTicket Routing & Auto is a Workflow automation project. Manually triaging and assigning Jira tickets across shifts, on-call teams, and escalation paths. It is built as a B2B product for jira service and support teams. A free plan is available. It runs on the web.
Behind Ticket Routing & Auto is AiveryLabs. Key capabilities include ticket auto-assignment, shift scheduling, and on-call routing. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Ticket auto-assignment
- Shift scheduling
- On-call routing
- Fallback rules
- Manager escalation
- Ticket limits
- Routing audit trail
- CSV export
- Coverage calendar
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 23:53 UTCTicket Routing & Auto Assignment for Jira verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Ticket Routing & Auto
- What is Ticket Routing & Auto?
- Manually triaging and assigning Jira tickets across shifts, on-call teams, and escalation paths. It is catalogued under Workflow automation on PulseGate.
- Who should use Ticket Routing & Auto?
- Ticket Routing & Auto is a B2B product built for jira service and support teams.
- Does Ticket Routing & Auto have a free plan?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does Ticket Routing & Auto run on?
- Ticket Routing & Auto runs on the web.
- Is Ticket Routing & Auto still active?
- Unverified. Ticket Routing & Auto has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What projects are similar to Ticket Routing & Auto?
- Similar projects tracked by PulseGate include AutoAssigner For Jira Cloud, Smart Assignments & Rotations, and Skills Management.AutoAssigner For Jira CloudSmart Assignments & RotationsSkills Management
- Who develops Ticket Routing & Auto?
- Ticket Routing & Auto is developed by AiveryLabs.
- Does Ticket Routing & Auto have an API or integrations?
- Yes — Ticket Routing & Auto exposes a public API.
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