Who should use Ticket AI?

Ticket AI is a B2B product built for jira service desk and support teams.

Yes — Ticket AI is free to use.

Is Ticket AI still maintained?

Unverified. Ticket AI has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What are alternatives to Ticket AI?

Similar projects tracked by PulseGate include AI Custom Fields, ChatGPT AI Assistant Pro, and Artificial Intelligence for Jira.

Who develops Ticket AI?

Ticket AI is developed by SOLVVision AG, based in Switzerland.

Does Ticket AI have an API or integrations?

Yes — Ticket AI exposes a public API.

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Ticket AI

Name: Ticket AI
Author: SOLVVision AG

atlassian.comAI support agents🇨🇭

Ticket AI is a free Jira Cloud app that uses generative AI to process support tickets. It can predict priority, suggest categories, recommend solutions, and answer custom questions using configured OpenAI or Aleph Alpha services.

FreeWebCloud-managed

Visit atlassian.com

Overview

8 features

Ticket AI is an AI support agents project. It focuses on helping Jira teams classify, prioritize, and resolve support tickets more efficiently. It is built as a B2B product for jira service desk and support teams. Ticket AI is free to use. Ticket AI is available on the web.

It is developed by SOLVVision AG (Switzerland). Among its 8 catalogued features are priority prediction, category suggestions, and solution suggestions. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Priority prediction
Category suggestions
Solution suggestions
Custom questions
Pre-built prompts
Jira Cloud integration
OpenAI support
Aleph Alpha support

Built with & integrations

Hosting

AWS

AI providers

multiple

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 05:04 UTC
Ticket AI verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Ticket AI

What does Ticket AI do?: Ticket AI focuses on helping Jira teams classify, prioritize, and resolve support tickets more efficiently. It is catalogued under AI support agents on PulseGate.
Who should use Ticket AI?: Ticket AI is a B2B product built for jira service desk and support teams.
Is Ticket AI free?: Yes — Ticket AI is free to use.
What platforms does Ticket AI run on?: Ticket AI runs on the web.
Is Ticket AI still maintained?: Unverified. Ticket AI has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What are alternatives to Ticket AI?: Similar projects tracked by PulseGate include AI Custom Fields, ChatGPT AI Assistant Pro, and Artificial Intelligence for Jira.AI Custom Fields ChatGPT AI Assistant Pro Artificial Intelligence for Jira
Who develops Ticket AI?: Ticket AI is developed by SOLVVision AG, based in Switzerland.
Does Ticket AI have an API or integrations?: Yes — Ticket AI exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira service desk and support teams
Model: B2B
Solves: Helping Jira teams classify, prioritize, and resolve support tickets more efficiently.

Registered as

Atlassian Marketplace: de.solvvision.apps.ticketai

Developer

🇨🇭SOLVVision AG

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: ticket-ai-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1233009/ticket-ai

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