Voice to Ticket for Jira captures inbound support calls through Twilio, transcribes and classifies them with AI, and creates Jira Service Management requests automatically. It is designed for support teams that need to turn phone conversations into structured tickets without manual entry.
Voice to Ticket for Jira sits in PulseGate's AI support agents category. It focuses on creating and triaging Jira Service Management tickets manually from customer support phone calls. Voice to Ticket for Jira is a B2B product aimed at Jira Service Management support teams. It runs on the web and API.
Choulle digital builds and maintains Voice to Ticket for Jira. Key capabilities include AI transcription, intent extraction, and priority detection. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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