AI Ticket Assistant
AI Ticket Assistant is an Atlassian Marketplace app for Jira Service Management that guides users through AI-powered ticket creation. It captures request context, converts input into structured issues, supports more than 50 languages, and requires no scenario-building or scripting.
Overview
8 featuresAI Ticket Assistant sits in PulseGate's AI support agents category. It focuses on reducing incomplete support requests and manual triage by collecting the details needed to create structured Jira Service Management tickets. It is built as a B2B product for Jira Service Management support teams. A free plan is available. It runs on the web.
It is developed by Deviniti. Among its 8 catalogued features are AI ticket intake, structured tickets, and request guidance. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- AI ticket intake
- Structured tickets
- Request guidance
- Context capture
- Triage-ready issues
- 50+ languages
- Zero setup
- Portal controls
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 23:45 UTCAI Ticket Assistant verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about AI Ticket Assistant
- What does AI Ticket Assistant do?
- AI Ticket Assistant focuses on reducing incomplete support requests and manual triage by collecting the details needed to create structured Jira Service Management tickets. It is catalogued under AI support agents on PulseGate.
- Who is AI Ticket Assistant for?
- AI Ticket Assistant is a B2B product built for Jira Service Management support teams.
- Does AI Ticket Assistant have a free plan?
- Yes — there is a free tier, with paid plans for advanced use.
- What platforms does AI Ticket Assistant run on?
- AI Ticket Assistant runs on the web.
- Is AI Ticket Assistant still active?
- Unverified. AI Ticket Assistant has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to AI Ticket Assistant?
- Similar projects tracked by PulseGate include AI Reply Assistant, Ticket AI, and AI Support+ for Jira.AI Reply AssistantTicket AIAI Support+ for Jira
- Who makes AI Ticket Assistant?
- AI Ticket Assistant is developed by Deviniti.
- Does AI Ticket Assistant have an API or integrations?
- Yes — AI Ticket Assistant exposes a public API.
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