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SupportCandy

supportcandy.netHelp desks & ticketing

PulseGate's liveness check found it on 15 Sep 2026; it is registered on WordPress.org and has been in the index since 15 Sep 2026. How this is checked

SupportCandy is a WordPress help-desk plugin for managing customer support tickets and email-based inquiries. It includes an AI agent, knowledge-base responses, ticket escalation, summaries, draft replies, response polishing, and live chat capabilities for support teams.

Inferred · not functionally tested

FreemiumWebCloud-managedEmbeddable
SupportCandy preview
Visit supportcandy.net

Overview

6 features

Purpose: Managing customer questions, support tickets, and repetitive help-desk responses from a WordPress site.

Inferred · not functionally tested

Audience: WordPress site owners and customer support teams

Inferred · not functionally tested

Functions: workflow_automation, collaboration

Inferred · not functionally tested

Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: unknown

Recorded constraints: pricing: freemium · license: Proprietary · platforms: WEB, API · deployment: browser, cloud_managed, embeddable

Constraint provenance is unknown; confirm requirements with the publisher.

Record sources: supportcandy.net · wordpress.org. These links do not verify the individual claims.

SupportCandy sits in PulseGate's Help desks & ticketing category. Inferred · not functionally tested: It focuses on managing customer questions, support tickets, and repetitive help-desk responses from a WordPress site. Inferred · not functionally tested: It is built as a B2B product for wordPress site owners and customer support teams. Basis unknown · not verified: There is a free tier. Basis unknown · not verified: SupportCandy is available on the web and embeddable surfaces.

It is developed by PSM Plugins, and it first shipped in 2018. Inferred · not functionally tested: Key capabilities include support tickets, email tickets, and AI support agent. The interface is available in English, Kurdish, and Portuguese. Inferred · not functionally tested: Catalogued interfaces include a public API.

Summary written by a language model from the project’s public pages.

Tasks: Inferred · not functionally tested

  • Support tickets
  • Email tickets
  • AI support agent
  • Knowledge base
  • Live chatbot
  • Ticket escalation

Topics: Inferred · not functionally tested

Tags
wordpress-pluginhelp-desksupport-ticketsai-support-agentlive-chat
AI capabilities
Text
Inference: Cloud API

JSON profile · Text profile · Access guide

Built with & integrations

Connectors
API
Runs on
BrowserCloud-managedEmbeddable

Trust & compliance

Public signals
HTTPSPrivacy PolicyFree tierMulti-language
Legal
Privacy Policy

Indexing history

1

What PulseGate has recorded for this listing

  1. Indexed15 Sep · 01:59 UTC
    SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent seen via WordPress Plugins
    Source: WordPress Plugins · Open

Frequently asked questions about SupportCandy

What is SupportCandy?
Inferred · not functionally tested: SupportCandy focuses on managing customer questions, support tickets, and repetitive help-desk responses from a WordPress site. It is catalogued under Help desks & ticketing on PulseGate.
Who should use SupportCandy?
Inferred · not functionally tested: SupportCandy is a B2B product built for wordPress site owners and customer support teams.
Does SupportCandy have a free plan?
Basis unknown · not verified: Yes — there is a free tier, with paid plans for advanced use.
What platforms does SupportCandy run on?
Basis unknown · not verified: SupportCandy runs on the web and embeddable surfaces.
Is SupportCandy still active?
PulseGate's liveness check found it on 15 Sep 2026.
What projects are similar to SupportCandy?
Similar projects tracked by PulseGate include ClientSync Support, IMsupporting Live Chat & AI Chatbot, and Support AI.ClientSync SupportIMsupporting Live Chat & AI ChatbotSupport AI
Who makes SupportCandy?
SupportCandy is developed by PSM Plugins.
When did SupportCandy launch?
SupportCandy first shipped in 2018.

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