Hey Support is a hosted AI chatbot that trains on a business’s website content, documentation, and FAQs. Its WordPress plugin embeds the chatbot widget, supports lead qualification and human escalation, and automatically uses WooCommerce context when available.
Hey Support sits in PulseGate's Chatbots & assistants category. It focuses on helping small and midsize businesses answer website questions, capture leads, and route complex requests to human support. It is built as a B2B product for small and midsize business website owners. There is a free tier. It runs on the web and embeddable surfaces.
Behind Hey Support is Grandworks Co., and it first shipped in 2026. Among its 8 catalogued features are content training, FAQ answering, and lead capture. The interface is available in English and Urdu. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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