Who should use Support Agent?

Support Agent is a B2B product built for jira support teams and administrators.

Does Support Agent have a free plan?

Yes — Support Agent is free to use.

Is Support Agent still maintained?

Unverified. Support Agent has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

Who makes Support Agent?

Support Agent is developed by Apportunity.

Does Support Agent have an API or integrations?

Yes — Support Agent exposes a public API.

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Support Agent

Name: Support Agent
Author: Apportunity

atlassian.comHelp desks & ticketing

Support Agent is a Jira Cloud app that lets support agents post comments as themselves, the app, or approved teammates. Administrators control impersonation permissions and project availability, while comments retain Jira rich-text formatting, mentions, links, and lists.

FreeWebCloud-managed

Visit atlassian.com

Overview

7 features

In the Help desks & ticketing space, Support Agent takes a focused approach. It focuses on posting Jira comments under the correct team member identity without account switching or credential sharing. Support Agent is a B2B product aimed at jira support teams and administrators. Support Agent is free to use. It ships for the web.

It is developed by Apportunity. Among its 7 catalogued features are comment impersonation, admin controls, and project restrictions. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Comment impersonation
Admin controls
Project restrictions
Rich-text editing
ADF support
User mentions
Links and lists

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of ServiceFree tier

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 15:34 UTC
Support Agent verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Support Agent

What is Support Agent?: Support Agent focuses on posting Jira comments under the correct team member identity without account switching or credential sharing. It is catalogued under Help desks & ticketing on PulseGate.
Who should use Support Agent?: Support Agent is a B2B product built for jira support teams and administrators.
Does Support Agent have a free plan?: Yes — Support Agent is free to use.
What platforms does Support Agent run on?: Support Agent runs on the web.
Is Support Agent still maintained?: Unverified. Support Agent has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
Who makes Support Agent?: Support Agent is developed by Apportunity.
Does Support Agent have an API or integrations?: Yes — Support Agent exposes a public API.

At a glance

Pricing: Free
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira support teams and administrators
Model: B2B
Solves: Posting Jira comments under the correct team member identity without account switching or credential sharing.

Registered as

Atlassian Marketplace: app.jira.sup

Developer

Apportunity

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: support-agent-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/313456504/support-agent

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