Proxy Support Agent
Proxy Support Agent enables regular Jira users to act on Jira Service Management requests as service desk agents. It supports ticket comments, status transitions, field and link updates, time logging, project-level permissions, and audit logs.
Overview
8 featuresProxy Support Agent is a Help desks & ticketing project. It focuses on allowing regular Jira users to perform authorized service desk actions without granting them full agent licenses. Proxy Support Agent is a B2B product aimed at Jira Service Management administrators and project teams. Proxy Support Agent is available on the web.
It is developed by QwertyCraft. Among its 8 catalogued features are ticket comments, status transitions, and field updates. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
- Ticket comments
- Status transitions
- Field updates
- Link updates
- Time logging
- Project permissions
- Audit logs
- Per-project overrides
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sept · 12:11 UTCProxy Support Agent verified via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about Proxy Support Agent
- What does Proxy Support Agent do?
- Proxy Support Agent focuses on allowing regular Jira users to perform authorized service desk actions without granting them full agent licenses. It is catalogued under Help desks & ticketing on PulseGate.
- Who is Proxy Support Agent for?
- Proxy Support Agent is a B2B product built for Jira Service Management administrators and project teams.
- What platforms does Proxy Support Agent run on?
- Proxy Support Agent runs on the web.
- Is Proxy Support Agent still maintained?
- Unverified. Proxy Support Agent has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
- What are alternatives to Proxy Support Agent?
- Similar projects tracked by PulseGate include Support Agent, Support Agent, and Agent Dispatcher.Support AgentSupport AgentAgent Dispatcher
- Who develops Proxy Support Agent?
- Proxy Support Agent is developed by QwertyCraft.
- Does Proxy Support Agent have an API or integrations?
- Yes — Proxy Support Agent exposes a public API.
Similar projects
Closest matches by what these projects do