PortalView Dynamic Fields for JSM is an Atlassian Marketplace app that lets Jira Service Management administrators select which Jira fields appear in customer portals. It can also expose SLA status to customers while keeping internal workflows and metrics private.
PortalView Dynamic Fields for JSM sits in PulseGate's Other customer support category. It focuses on helping support teams show customers relevant Jira Service Management request fields and SLA progress without manual updates. PortalView Dynamic Fields for JSM is a B2B product aimed at Jira Service Management administrators and support teams. It runs on the web.
It is developed by AppRL. Among its 5 catalogued features are custom field display, customer portal fields, and SLA visibility.
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