DelightChat is a SaaS platform for e-commerce brands to manage omnichannel customer support and WhatsApp marketing. It features a shared inbox, AI-powered response drafting, Shopify integration, and live chat for streamlined communication.
Delightchat sits in PulseGate's Help desks & ticketing category. It enables e-commerce brands to manage customer support and run WhatsApp marketing campaigns from a unified platform. Delightchat is a B2B product aimed at e-commerce brands. There is a free tier. It runs on the web, iOS, Android, and embeddable surfaces.
Behind Delightchat is Saasberry Apps, Inc., based in the United States, and it first shipped in 2021. Key capabilities include omnichannel support, whatsApp marketing, and shared inbox.
Summary written by a language model from the project’s public pages.
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