LiveAgent is a help desk software for Android that enables SMBs and mid-market companies to manage customer support via live chat, ticketing, and a knowledge base. It streamlines multi-channel support for improved customer service.
In the Customer support & success space, LiveAgent takes a focused approach. It provides businesses with tools to manage customer support across multiple channels efficiently. LiveAgent is a B2B product aimed at small and mid-sized businesses. There is a free tier, and paid plans start at $15. It runs on the web and Android.
Behind LiveAgent is Quality Unit. Across PulseGate's embedding index, LiveAgent has few near neighbours, marking it as relatively distinct. Among its 5 catalogued features are multi-channel support, ticket management, and live chat.
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