JSMXtend is a Jira Service Management app that displays additional issue-tracking and status information in the customer portal. Administrators can select and customize up to 10 information-only fields to improve customer self-service and reduce inbound support email.
JSMXtend sits in PulseGate's Help desks & ticketing category. It focuses on giving service customers additional ticket details and status information without increasing support email traffic. It is built as a B2B product for Jira Service Management administrators and service desk teams. JSMXtend is available on the web.
It is developed by T4S Partners. Key capabilities include customer portal fields, issue status details, and custom field labels. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
What PulseGate has recorded for this listing
Closest matches by what these projects do