Who is JSM Elevator for?

JSM Elevator is a B2B product built for Jira Service Management agents and administrators.

Is JSM Elevator still active?

Unverified. JSM Elevator has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to JSM Elevator?

Similar projects tracked by PulseGate include JSM Queue Radar, Portal Extension for JSM, and Atlassian.com.

Who makes JSM Elevator?

JSM Elevator is developed by TirrahTech.

Does JSM Elevator have an API or integrations?

Yes — JSM Elevator exposes a public API.

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JSM Elevator

Name: JSM Elevator
Author: TirrahTech

atlassian.comHelp desks & ticketing

JSM Elevator is an Atlassian Marketplace app for Jira Service Management Cloud. It lets support agents update ticket statuses, control comment visibility, edit linked Jira fields, and gives administrators granular control over agent permissions.

WebCloud-managed

Visit atlassian.com

Overview

5 features

JSM Elevator sits in PulseGate's Help desks & ticketing category. It focuses on reducing context switching and queues for Jira Service Management agents handling support tickets. JSM Elevator is a B2B product aimed at Jira Service Management agents and administrators. It runs on the web.

It is developed by TirrahTech. Key capabilities include ticket status updates, comment visibility control, and linked field editing. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

Ticket status updates
Comment visibility control
Linked field editing
Agent permissions
Jira Cloud integration

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed7 Sept · 10:17 UTC
JSM Elevator verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about JSM Elevator

What is JSM Elevator?: JSM Elevator focuses on reducing context switching and queues for Jira Service Management agents handling support tickets. It is catalogued under Help desks & ticketing on PulseGate.
Who is JSM Elevator for?: JSM Elevator is a B2B product built for Jira Service Management agents and administrators.
What platforms does JSM Elevator run on?: JSM Elevator runs on the web.
Is JSM Elevator still active?: Unverified. JSM Elevator has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to JSM Elevator?: Similar projects tracked by PulseGate include JSM Queue Radar, Portal Extension for JSM, and Atlassian.com.JSM Queue Radar Portal Extension for JSM Atlassian.com
Who makes JSM Elevator?: JSM Elevator is developed by TirrahTech.
Does JSM Elevator have an API or integrations?: Yes — JSM Elevator exposes a public API.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 7 Sept 2026
Built for: Jira Service Management agents and administrators
Model: B2B
Solves: Reducing context switching and queues for Jira Service Management agents handling support tickets.

Registered as

Atlassian Marketplace: jsmelevator

Developer

TirrahTech

Index record

Indexed: 7 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 7 Sept 2026

Identity audit (13)

Slug: jsm-elevator-atlassian-com
Lifecycle state recorded: 7 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 7 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 7 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1237529/jsm-elevator

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