IrisAgent
PulseGate's liveness check found it on 8 Oct 2026; it is registered on the Atlassian Marketplace and has been in the index since 7 Sep 2026. How this is checked
IrisAgent is a Jira Cloud app that helps customer support agents resolve tickets using GPT-based answers, triage, tagging, and resolution recommendations. It correlates tickets with product context, bugs, logs, alerts, and knowledge-base content, and integrates with tools such as PagerDuty, Datadog, and Slack.
Inferred · not functionally tested
Overview
6 featuresPurpose: Reducing repetitive Jira support work and preventing unnecessary engineering escalations.
Inferred · not functionally tested
Audience: Jira customer support and service teams
Inferred · not functionally tested
Functions: data_extraction, workflow_automation, collaboration
Inferred · not functionally tested
Interfaces: API: indicated (inferred, not tested) · MCP: unknown · CLI: unknown · Self-hosting: unknown
Recorded constraints: pricing: free · license: Proprietary · platforms: WEB, API · deployment: browser, cloud_managed
Constraint provenance is unknown; confirm requirements with the publisher.
Record sources: marketplace.atlassian.com. These links do not verify the individual claims.
IrisAgent is an AI support agents project. Inferred · not functionally tested: It focuses on reducing repetitive Jira support work and preventing unnecessary engineering escalations. Inferred · not functionally tested: It is built as a B2B product for jira customer support and service teams. Basis unknown · not verified: It is available for free. Basis unknown · not verified: IrisAgent is available on the web.
It is developed by IrisAgent. Inferred · not functionally tested: Among its 6 catalogued features are GPT-based answers, ticket triage, and issue correlation. Inferred · not functionally tested: Catalogued interfaces include a public API.
Summary written by a language model from the project’s public pages.
Tasks: Inferred · not functionally tested
- GPT-based answers
- Ticket triage
- Issue correlation
- Automatic tagging
- Resolution recommendations
- Ticket consolidation
Topics: Inferred · not functionally tested
Built with & integrations
- AWS
- x-amz-cf-id header · x-amz-cf-pop header · via header
Trust & compliance
Indexing history
1What PulseGate has recorded for this listing
- Indexed7 Sep · 05:08 UTCIrisAgent seen via Atlassian MarketplaceSource: Atlassian Marketplace · Open
Frequently asked questions about IrisAgent
- What is IrisAgent?
- Inferred · not functionally tested: IrisAgent focuses on reducing repetitive Jira support work and preventing unnecessary engineering escalations. It is catalogued under AI support agents on PulseGate.
- Who is IrisAgent for?
- Inferred · not functionally tested: IrisAgent is a B2B product built for jira customer support and service teams.
- Does IrisAgent have a free plan?
- Basis unknown · not verified: Yes — IrisAgent is free to use.
- What platforms does IrisAgent run on?
- Basis unknown · not verified: IrisAgent runs on the web.
- Is IrisAgent still active?
- PulseGate's liveness check found it on 8 Oct 2026.
- What projects are similar to IrisAgent?
- Similar projects tracked by PulseGate include AI Agents for Jira, AI Support+ for Jira, and Support Agent for Jira.AI Agents for JiraAI Support+ for JiraSupport Agent for Jira
- Who develops IrisAgent?
- IrisAgent is developed by IrisAgent.
- Does IrisAgent have an API or integrations?
- Inferred · not functionally tested: Yes — IrisAgent exposes a public API.
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