AI for Jira Cloud adds AI agents to Jira that search issues and connected documentation, draft internal replies, respond automatically, and escalate cases to human teams. It is designed for customer support and service teams using Jira Cloud.
In the AI support agents space, AI for Jira Cloud takes a focused approach. It focuses on reducing the time support teams spend searching documentation and responding to Jira issues. It is built as a B2B product for jira-based customer support and service teams. It runs on the web.
Behind AI for Jira Cloud is eesel. Among its 11 catalogued features are AI issue responses, automated workflows, and draft replies. It exposes integrations via a public API.
Summary written by a language model from the project’s public pages.
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