Who should use Freshdesk?

Freshdesk is a B2B product built for support and IT service management teams.

Is Freshdesk still active?

Unverified. Freshdesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.

What projects are similar to Freshdesk?

Similar projects tracked by PulseGate include Freshservice, Freshdesk by Freshworks, and Zendesk to Jira AI-ready migration.

Freshdesk is developed by Help Desk Migration.

Does Freshdesk have an API or integrations?

Yes — Freshdesk exposes a public API.

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Freshdesk

Name: Freshdesk
Author: Help Desk Migration

atlassian.comData integration & ETL

This Atlassian Marketplace app migrates Freshdesk tickets and related support data into Jira Service Management. It provides automated mapping, filtering, validation, demo migrations, and secure transfer for organizations moving help desk platforms.

PaidWebCloud-managed

Visit atlassian.com

1alternative

8features

2026since

Overview

8 features

Freshdesk is a Data integration & ETL project. It focuses on migrating Freshdesk tickets and related data to Jira Service Management without manual data transfer or downtime. Freshdesk is a B2B product aimed at support and IT service management teams. Freshdesk is paid. It ships for the web.

It is developed by Help Desk Migration. Key capabilities include no-code migration, data mapping, and ticket migration. It exposes integrations via a public API.

Summary written by a language model from the project’s public pages.

No-code migration
Data mapping
Ticket migration
Data filtering
Result validation
Demo migration
Zero downtime
GDPR compliance

Built with & integrations

Hosting

AWS

Connectors

API

Runs on

BrowserCloud-managed

Detected from

AWS: x-amz-cf-id header · x-amz-cf-pop header · via header

Trust & compliance

Verified signals

HTTPSPrivacy Policy Terms of Service

Legal

Indexing history

What PulseGate has recorded for this listing

Indexed8 Sept · 04:17 UTC
Freshdesk to Jira Service Management AI-ready migration verified via Atlassian Marketplace
Source: Atlassian Marketplace · Open

Frequently asked questions about Freshdesk

What is Freshdesk?: Freshdesk focuses on migrating Freshdesk tickets and related data to Jira Service Management without manual data transfer or downtime. It is catalogued under Data integration & ETL on PulseGate.
Who should use Freshdesk?: Freshdesk is a B2B product built for support and IT service management teams.
Does Freshdesk have a free plan?: No — Freshdesk is paid.
What platforms does Freshdesk run on?: Freshdesk runs on the web.
Is Freshdesk still active?: Unverified. Freshdesk has not been re-checked since it entered the index, so there is no finding either way — and only a positive finding would say otherwise.
What projects are similar to Freshdesk?: Similar projects tracked by PulseGate include Freshservice, Freshdesk by Freshworks, and Zendesk to Jira AI-ready migration.Freshservice Freshdesk by Freshworks Zendesk to Jira AI-ready migration
Who makes Freshdesk?: Freshdesk is developed by Help Desk Migration.
Does Freshdesk have an API or integrations?: Yes — Freshdesk exposes a public API.

At a glance

Pricing: Paid · pricing page detected
Platforms: Web · API
Languages: English
First seen: 8 Sept 2026
Built for: support and IT service management teams
Model: B2B
Solves: Migrating Freshdesk tickets and related data to Jira Service Management without manual data transfer or downtime.

Registered as

Atlassian Marketplace: com.helpdeskmigration.plugins.freshdesk.jira.migration

Developer

Help Desk Migration

Index record

Indexed: 8 Sept 2026
Lifecycle: Alive
First seen: Sept 2026
Last seen: 8 Sept 2026

Identity audit (13)

Slug: freshdesk-to-jira-service-management-ai-ready-migration-atlassian-com
Lifecycle state recorded: 8 Sept 2026
Verification state: Indexed for public listing
Listing state: Listed: yes
Index status: Included in index
Latest evidence snapshot: 8 Sept 2026
Timeline basis: Indexed-at chronology (no inferred launch/funding milestones).
Name from: Derived from the project's own page and URL.
Category from: Assigned by a language model.
Summary from: Written by a language model from public pages.
Languages from: Detected by a language model, checked against the page's own declaration.
Last updated: 8 Sept 2026
Canonical URL: https://marketplace.atlassian.com/apps/1218501/freshdesk-to-jira-service-management-ai-ready-migration

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